Course Catalogue
Resources
This PDF contains relevant links.
A Leader's Guide to Coaching
Under the tutelage of a good leader, teams flourish and produce better results. This practical course covers the fundamental skills a good ...
Building Better Teams
A team is usually comprised of a diverse group of individuals with a mutually agreed goal to jointly accomplish it at its best. By optimizing and ...
Building Relationships for Success in Sales
When your products or services are comparatively similar to those of your competitors, what’s left to fall back on is the relationship you share ...
Business Etiquette for Professionals
The diversity of a workplace means that individual contact and interaction with a variety of other individuals with differing personalities is ...
Business Etiquette for Supervisors and Managers
In today’s competitive business environment, having the right skills and knowledge will no longer land you that dream job. Individuals must also be...
Business Succession Planning
It isn’t uncommon for organizations to have a high turnover rate or internal transfers with the current volatile working population. As such, it is...
Business Writing
Time and again, it has been emphasized that effective communication is essential in having healthy business relationships and in the success of the...
Code of Conduct
Every organisation has its own set of rules and regulations dictating its values and proper practices, ensuring that all employees abide by them to...
Conducting Effective Performance Appraisals
The performance review is the perfect time to evaluate your employees’ work performance, discuss pertinent issues and provide valuable feedback. ...
Core Negotiation Skills
Negotiation is a vital skill that can be learned and when acquired, can enhance communications and ultimately can lead to organizational growth and...
Corporate Client Relationship Management
Clients are important stakeholders of an organization. The success and failure of an organization can be determined by how well an organization ...
Creative Thinking and Innovation
In this day and age, being creative has become the norm and is no longer an added bonus. One is often expected to think out of the box and bring ...